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Find the next clear step.

Start with the issue in front of you—account access, training data, technical troubleshooting, or billing—and move directly to an answer.

Choose a topic below. If the suggested checks do not resolve the issue, send us the details and we’ll route your request.

01

Account access

Use the password reset flow if you cannot sign in. Check that you are using the same email address you registered with and complete any pending email verification.

PASSWORD

Reset your password

Request a secure reset link for your account.

 INVITATIONS

Use an invitation

Open the invitation link sent by Shoot Gold, your club, or your coach.
02

Training data

If a session, score, or uploaded report looks incomplete, confirm the source file is readable and that the correct event and date were selected before saving.

Missing sessionCheck the Training area and confirm the session was completed and saved.
Report uploadUse a clear, supported report file and verify the event before processing.
Unexpected insightReview the underlying session data first; insights depend on the information recorded.
Coach visibilityConfirm the coach relationship and sharing permission are active.
03

Technical support

For loading or display problems, refresh the page, confirm your internet connection, and try an up-to-date browser. Include the page URL and what you expected to happen when contacting support.

Do not send passwords, one-time codes, complete payment-card details, or other sensitive credentials in a support message.
04

Billing & subscriptions

For charges, receipts, renewals, and refund questions, review the Payments & Refunds policy first. Include the account email and transaction reference when you contact us—never your full card number.

Read Payments & Refunds

05

Contact support

WhatsApp: +91 91755 30834

Email: support@amnord.com

For a routed response, use the contact form and select the closest topic.